How to tell when you have grown up?

So knowing I was due some extra pay this month I have been checking out laptops for weeks and weeks finding the best laptop out there for me, everything from size and weight to the speed of the processor and front buss speed, size of the hard drive and making sure it would be able to handle video editing and odd game I want to play. Having owned the laptop I'm sat at right now for the last 4 years it’s something that will have to keep me going for some time. So I found it as stated in a earlier post, The Sony Vaio CR11Z/R and it’s the top of its range so my decision is set, all I needed next was the funds to get this wonderful piece of human engineering and that would have been today (even though the tax man took nearly £850 off me) so I potter down to the two shops in Manchester who have it in stock and I was going to play one off against the other until I got the deal I wanted as the cheaper deal would have taken too long to come. So off I went only to find out there is a updated model coming out in the next few weeks* with a larger hard drive and faster processor. * Now I say a few weeks but every where I look its due to come out ‘the beginning of October’ now for me that’s the 1^st but the sneaky people at Sony I believe don’t see it this way so I'm betting on mid October. Now to my point, think you have finally got the money to get that one thing you have wanted for some time, you have sat there just waiting to get your hands on the thing but now I could get more for my money, 10 years ago I would have got one today but I now find myself not and willing, if not too happy about it, to wait until I can get my hands on the better of the two.

I'm now grown up (to a certain extent)

Over the past few weeks I have had a lot of old friends coming out of the wood work so to speak, I went out with a bloke who I shared a house with 9/10 years ago, we also worked at the same cinema cleaning screen and the normal usher duties. It was really good to catch up with him for a few hours and chat about the good old days, I also had another friend from the same time in my life wanting to go out for a few, sat I'm going out with another old friend from Blackburn and I have a school friend who I have not seen for 12 years wanting to catch up. I'm not complaining and I'm looking forward to it but have I won the lottery or something? Maybe there is just something in the water.

Ok you may remember that I had some issues with my bank (That would be you NatWest) and there complete incompetence with home insurance and the loan I had with them, well I did get round to sending in a letter of complaint as the customer service I revived was below piss poor, please don’t just thin I wanted to vent me anger at them, I would in a very customer service orientated environment and I only expect the same service they would get coming to watch a film at my cinema. So one complaint was about the fact they were still trying to get money out of me for something that my name was not on and after informing them of this they then had wrote my name on the top (spelt wrong by the way) still wanting about £80 all down to the fact they could no longer find the person whose name was on the policy and all this was sent to my mums house and she was not happy, the next part of my complaint was about the fact I had tried to pay off a loan for 6 weeks and then they tried to charge me interest and fines for paying late and then put poor credit on my name all down to the complete failing of the loan department. So I hope you can see why I would not be a happy bunny.

So I got 2 letters back, 1^st would be the loan wanting more details back from me, they are MY bank, they have all my details and this is my reply, I also go along to point out that I would hope they would be able to check my details for a loan in my name and that I would hope there computer systems are to a point where they would save information.

The 2^nd letter back would be regarding the insurance, this one started off really good, they said they had sent a letter to my mum apologising for her distress and they would no longer be trying to get any money off me (ITS NOT IN MY NAME!) and that they have listened to my conversation (one on many) I had where I changed my address. Well not only did they get the address wrong but my mum received no such letter, the address they said I had changed to is 126 miles away from where I had moved to! Does this mean I had post going to Durham? In my reply I ask how can my bank who I entrust to look after my money not even get the small details correct like address and the spelling of my name?

To be honest I am not letting this go easy, I could just drop it but the amount of crap I got from NatWest during a very difficult financial time without any support has given me the right to give them a hard time during this time and im enjoying pushing the customer services as any one should come to expect from any service they get from any company.

I’ll keep you updated as im sure the next set of letter I get will be interesting.